LPT: When calling into a call centre, even if you are furious about an issue, be kind or at least decent to the rep. People want to help people who are nice, as soon as you start yelling at someone their desire to help you decreases to almost 0%.

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LPT: When calling into a call centre, even if you are furious about an issue, be kind or at least decent to the rep. People want to help people who are nice, as soon as you start yelling at someone their desire to help you decreases to almost 0%. LPT: When calling into a call centre, even if you are furious about an issue, be kind or at least decent to the rep. People want to help people who are nice, as soon as you start yelling at someone their desire to help you decreases to almost 0%. Reviewed by Unknown on 20:24 Rating: 5
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