LPT: One of the first things I tell employees is that I want to know when they think I am wrong

This lets them know I value their opinion, they are respected, and that I am ready to listen.Later, if there is conflict, it sets us up for a deeper conversation. Quite often an employee has saved me from a bad decision, or saved me embarrassment because I was misinformed. Most business owners overvalue their own decision making skill, and would be surprised to find, studies show, that at least 1/3 of their decisions turn out badly. I have found I can learn something from even the least skilled of the people who have worked for me.